Decision Support Systems For Business Intelligence
    by Vicki L. Sauter

 
 
Table 3: Attributes of a Successful Environment

Organizational Climate
  Degree of open communication
  Level of technical sophistication of users
  Previous experiences with using DSS and other computer-based systems
  General attitude about computer-based systems and IT
  Other disruptive influences which might parallel the DSS development and implementation

Role of Senior Management
  Attitudes of senior management toward computer-based products and the IT department, both in terms of their actions and their statements
  Adequacy of the resources devoted to the IT function in general, and the DSS development in particular
  Amount of time spent on IT-related issues by senior management
  Expectancies of senior management
  Integration of IT personnel in strategic decision making

Design Process
  Recognition of IT impacts in the organizational  planning process
  Participation of IT management in the organizational planning process
  Perceived need for IT in the strategic goals

 

   Page Owner: Professor Sauter (Vicki.Sauter AT umsl.edu)