Organizational Climate
• Degree of open communication
• Level of technical sophistication of users
• Previous experiences with using DSS and other computer-based systems
• General attitude about computer-based systems and IT
• Other disruptive influences which might parallel the DSS development and implementation
Role of Senior Management
• Attitudes of senior management toward computer-based products and the IT department, both in terms of their actions and their statements
• Adequacy of the resources devoted to the IT function in general, and the DSS development in particular
• Amount of time spent on IT-related issues by senior management
• Expectancies of senior management
• Integration of IT personnel in strategic decision making
Design Process
• Recognition of IT impacts in the organizational planning process
• Participation of IT management in the organizational planning process
• Perceived need for IT in the strategic goals |