Decision Support Systems For Business Intelligence
    by Vicki L. Sauter

 
 
Chapter 9: Implementation and Evaluation of Decision Support Systems

Design Insights: The Fable of the Three Ostriches
Design Insights: Uncertainty
Design Insights: Incentives to Learn New Systems
Design Insights: Clients Testing Software
Design Insights: Focus on the Real Problem
Design Insights: Do Not Over-Analyze

 
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