Slide 7 of 12
Notes:
This diagram is one of many used in the identification of interfaces developed between the applications.
No comments on the use of design tools, KISS, keep it simple silly.
From this document we developed no less than 50 additional process flows to describe the system operation and even then we were still above the weeds. The real weeds came in the interface specifications designs.
As you can see here there are numerous systems that must communicate with each other just to get an order in the system.
Web (organic) Order entry (Flux) customer, financial, inventory (platinum).
Fulfillment (SI Baker), shipping (SI Baker and Flux), transaction processing (platinum). The slowest component is the fulfillment and physical filling of an order, OTC is averaging 4 item per order and take 10 minutes to route and ship and RX, with DR validation etc takes 30 minutes. The system electronically did not break at 40,000 orders per day in stress testing which equates to over 320,000 calls across the applications to process these orders