Process Implementation

Overview

Regardless of what data collection method you choose to use it's important to lesson the analysis impact as much as possible. There is a balance between getting the information you need to make an informed recommendation and becoming an obstruction in the day to day operations of an organization. A successful analyst will recognize this balance and understand that even after the data has been gathered and analyzed the risk not only remains, but the loss is greater.

In the face of accelerating environmental change and complexity it is possible that the management of change and innovation becomes an increasingly important and critical management capability. Analytically speaking, the process of managing change and innovation can be assumed to involve at least three phases:

• the decision-making phase
• the planning phase
• the implementation phase

Joyce, Paul; Woods, Adrian (2003) Managing for growth: decision making, planning, and making changes, Journal of Small Business and Enterprise Development 10.2, Page 144

At this late stage of the process, a cancellation or failure would be catastrophic as the resources have already been allocated. Therefore it is especially important the analyst continues to respect the organization may be resistance to his or her findings. Fortunately there are many steps you can take to accomplish implementation with high user acceptance. This section will explore several general guidelines in process analysis suited for a change resistant organization and offer suggestions to lessen the impact of the analyst and implementation processes.