Although fast response time is important to the executive, designers need to be aware that a sudden move to fast information upon which the executives can act can lead to instabilities in the organization. Consider, for example, the experience seen with database technology, as summarized by Chapnic (1989):
Information feedback that is too rapid and not controlled properly is very destabilizing for a system, causing its behavior to oscillate wildly ... we may inadvertently destabilize large organizations by forcing them to react too quickly to changes. |