The UMSL Computer Program (UCP) enables UMSL faculty and staff the ability to receive a computer with access to the suite of standard campus software to meet the university's business and academic needs. The program offers a package that will provide workplace flexibility and mobility, while simultaneously eliminating the need for users to have multiple computing devices. Computers and associated peripherals will be replaced on an as-needed basis after a minimum of five years, or when they have reached the end of life as determined by Information Technology Services (ITS).
Steps to Order a New System
- Visit https://help.umsl.edu/.
- Login using your SSO ID and password.
- Select “IT Procurement”.
- Select "Place an Order".
- Choose "Order a UCP Laptop".
- Select if you are a “new user” or “replacement for existing user”.
- Make your laptop choice of either Dell or Apple.
- Enter your user information and make selections from the options.
- Click the “submit” button to create a ticket for your order.
- Please allow up to 45 days for ordering and installation.
Moving a Computer to Another Location
Requesting to move a computer from one location to another can easily be done by logging into the Cherwell request system and completing the Computer/Phone Move request form. The form allows for requesting for yourself or on behalf of someone else. Please collect the following information before submitting a request form:
- computer serial number
- current building
- current room
- current data port number (if accessible)
- new building
- new room
- new data port number (if accessible)
- phone extension (if applicable)
Many computers also have a ShoreTel IP phone connected to them. If the phone will need to be moved as well, please have the campus extension of the phone to be moved readily when submitting a request form.
Once the request form has been submitted, a confirmation email will be sent to the UCP department and/or unit contact.
Computer/Phone Move Request Form
Request to Reassign
Requesting to reassign a computer to another employee can easily be done by logging into the Cherwell request system and completing the Computer/Phone Changing User request form. The form allows for requesting for yourself or on behalf of someone else. Please collect the following information before submitting a request form:
- computer serial number
- current building
- current room
- phone extension (if applicable)
Many computers also have a ShoreTel IP phone connected to them. If the phone will need to be reassigned as well, please have the campus extension of the phone to be reassigned ready when submitting a request form.
Once the request form has been submitted, a confirmation email will be sent to the UCP department and/or unit contact.
Computer/Phone Changing User Request Form
Contact Us
For questions or information about the UMSL Computer Program, please contact:
technologyprocurement@umsl.edu
For assistance with your computer, please contact:
Technology Support Center
(314) 516-6034
helpdesk@umsl.edu
Or visit the Request System to open a request with the help desk or to order a new computer.