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Administrator Access Limitations

To help protect the University from ransomware and other intrusions, administrator access on all university-issued computers (both Windows and Mac) will be limited. This includes devices being used remotely. 
For most regular use and access, you will not notice any difference. However, if you try to update or install software that is not part of the Software Center, you will be prompted for administrator credentials. At which time you would need to reach out to the Technology Support Center at 314-516-6034 or helpdesk@umsl.edu for assistance.

Software Center is a new and convenient self-service software installation method. This service will allow users to upgrade to the latest software versions without having to contact the Technology Support Center. Many of your common and most used applications have been pre-installed into the Software Center for downloading or upgrading at your convenience. 

While connected to the campus network, you can access the Software Center on Windows devices by typing 'Software Center' into the task bar search box.  You can also open the Start menu and type 'Software Center' into the search box on the top.  Mac users can access the Software Center from the Launch Pad or from the Applications folder on the sidebar within Finder.

See the Software Center Webpage for more information.

While connected to the campus network, you can access the Software Center on Windows devices by typing 'Software Center' into the task bar search box.  You can also open the Start menu and type 'Software Center' into the search box on the top.  Mac users can access the Software Center from the Launch Pad or from the Applications folder on the sidebar within Finder.

If you try to update or install software that is not part of the Software Center, you will be prompted for administrator credentials. At which time you would need to reach out to the Technology Support Center at 314-516-6034 or helpdesk@umsl.edu for assistance.

Yes, these limitations apply to all University issued Windows and Mac computers, whether working on campus or remotely. 

Faculty and staff who need specialized software installed that is not part of the Software Center, will need to contact the Technology Support Center for assistance with installing the software. If the software has never been approved through the Technology Request process, then you will be directed to submit a request.
Your department’s IT Portfolio Relationship Manager is also available to provide additional assistance to faculty and staff to ensure their software needs can be taken care of effectively, while still ensuring we are very cautious about ransomware/malware threats.