The Information Technology Services group strives to:
Some of these services may be obvious for some students, others may require more explanation.
Triton Store
The Triton Store, located on the second floor of the Millennium Student Center, sells computer hardware and software. The Triton Store offers many popular pieces of software, as well as computers, tablets, and associated peripherals. For more information, please the Triton Store site.
TritonApps
TritonApps is a service offered at UMSL that allows students to use various software products, such as Word, Excel, and SPSS, for free. This service is available either from on or off campus. To access this service, please visit Tritonapps.
Software Distribution
The Software Distribution page offers various pieces of software for students to download onto their PCs or Macs. Not all software offered on this page is available on TritonApps, and vice versa. To access this service, please visit the software distribution site.
Additionally, students are able to download Microsoft Office 365 onto their PCs. The following PDF contains instructions.
You will need to obtain and activate your Single Sign On (SSO) ID to access your accounts and log into the computers in the campus labs. Follow this link on "Getting Connected on Campus" for more details on your SSO ID and our networks.
Canvas provides you with access to a course’s online resources such as: class documents, discussion forums, online exams, and a variety of other internet resources.
Access Canvas . When prompted, enter your SSO ID (username) and password.
After logging on to the Canvas system you will be brought to your “UMSL Services” tab. From this page you can access all of your class sites at UMSL that utilize Canvas, as well as a variety of other campus based resources.
There are also several other tabs that provide you with information and access to other services.
Each registered student is given a single email address on the server student mail. Activate your email.
For assistance with email, visit any of the computing labs on campus. Also, you may contact the Technology Support Center for any issues with your Studentmail account.
Adobe Creative Cloud includes software for graphic design, video editing, web development, and photography as a yearly subscription. These applications are installed on your university desktop computer/laptop via automated management tools. Adobe allows the software to be installed on two computers at one time; but must be used by the same person with the same Adobe ID.
ArcGIS Pro is a full-featured professional desktop GIS application from Environmental Systems Research Institute (ESRI). ArcGIS Pro enables you to explore, visualize, and analyze data, create 2D maps and 3D scenes, and share your work to ArcGIS Online or the ArcGIS Enterprise portal. UMSL faculty, staff, and students can access ArcGIS Pro Online.
The online version of ArcGIS Pro will meet many users’ needs but does lack some of the features of the desktop version. To download ArcGIS Pro, ESRI has provided this video. Please note that the ArcGIS Pro desktop requires a Windows PC.
All UMSL students have access to One Drive through their Office 365 account.
Access all of your files through OneDrive Sync. VPN is not required. All users have access to 1TB of storage.
For more information please visit the OneDrive UMSL page. To access OneDrive, please login through https://portal.office.com.
All UMSL students have access to Google Apps for Higher Education including Google Drive.
Google Drive provides unlimited, convenient storage space of documents that you use often on many different computers, as well as sharing and collaborative features.
Should you need further information on accessing and using your Google Drive UMSL account, please visit the Google information site.
A virus is a piece of computer code that attaches itself to a program or file so it can spread from computer to computer, infecting as it travels. Viruses can damage your software, your files and your computer.
Malware is any software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems
Spyware is any program designed to collect information about you and your web practices. Many people are unaware that their computers are infected with Spyware agents that have secretly installed themselves onto their hard drives. These agents have been created for a number of reasons. Some are for advertising purposes, telling marketers what users search for, what they download, what sites they visit, etc., in order to send them pop-up advertisements that cater to their individual interests.
A virus is a piece of computer code that attaches itself to a program or file so it can spread from computer to computer, infecting as it travels. Viruses can damage your software, your files and your computer.
Malware is any software used to disrupt computer operation, gather sensitive information, or gain access to private computer systems
Spyware is any program designed to collect information about you and your web practices. Many people are unaware that their computers are infected with Spyware agents that have secretly installed themselves onto their hard drives. These agents have been created for a number of reasons. Some are for advertising purposes, telling marketers what users search for, what they download, what sites they visit, etc., in order to send them pop-up advertisements that cater to their individual interests.
ITS has provided Microsoft Security Essentials software at no cost to you to protect your computer on the network. You can access and download this software through UMSL's Software Distribution.
You will need to obtain and activate your Single Sign On (SSO) ID to access your accounts and log into the computers in the campus labs.
Visit Password Management.
You can activate your SSO ID through MyView by clicking on the forgot your password link. Then select the recover password button and activate your account or change your password.
Once you know your SSO ID and have activated it, you will be able to access various accounts which are created for you 3 days after you have been admitted to UMSL.
The SSO ID allows access to the following ITS services:
Please contact the Technology Support Center at 314-516-6034 if you need help, or visit a lab on campus for assistance from a lab consultant.
Network service via an Ethernet (network) port for students in the residential halls, is available and is included with the room and board fees. For more information you can contact Residential Life at 314-516-6877.
Requirements:
Network (Ethernet) adapter
This may be a built-in port, an add-on card, or a USB adapter. If the adapter was not pre-installed, please follow the adapter’s included instructions to properly install the adapter and driver software. If you have problems installing your adapter, you must contact the manufacturer; the Technology Support Center at UMSL cannot support your computer or its hardware.
Network (Ethernet) cable
All wired hookups use a standard network (Ethernet) cable. You can use your own network cable (if you own one) or you can purchase this cable at the University Bookstore.
How Can I Get Connected
There are many ways to get on the network at UMSL. You can get connected in one of our many computer labs, in our computer classrooms, with our KIOSK machines located around campus, and with your own personal device through our wireless network.
Residential Hall Students: To activate your Ethernet connection, contact the Technology Support Center at 314-516-6034.
For more information and setup instructions, please visit the TSC Site and click on Getting Connected.
By using the wireless network, you will be able to access your email, Canvas, and other related internet services without being confined to a computer lab. Wireless Internet Access is available in several locations across campus. For more information concerning coverage or WIFI issues, please contact the Technology Support Center at 516-6034 or visit the TritonNet Wireless page.
What Can I Get Connected With?
You can get connected to the UMSL network with a variety of devices on a variety of platforms (Windows, Apple, Android). Laptops, smartphones, and tablets can all connect to our network.
Review the above instructions on logging into our Bradford network before beginning.
If you have any questions or problems, please call 314-516-6034.
MAIN LAB NUMBER: 314-516-6852
LOCATION: 103 Social Science & Business Building
Website
EMAIL: ic@umsl.edu
There are open access computer labs available to students. Some of the labs are staffed with student consultants who can help orient you to the hardware and software that is available. Windows and Mac OS/Unix are the three supported operating systems on campus. Some of the labs have all of them available, others are platform specific. A User ID and Password, also commonly referred to as an SSO ID are required to log into all the computer systems! An UMSL ID may be requested at any time in the computing labs.
Users can save their work a variety of ways; on their personal server account space (Google Drive), or on a personal USB flash drive, to name a few. It is important to ALWAYS save your work frequently when using the labs. If something happens we won’t be able to retrieve it for you!
Software
Instructional Support Services provides a variety of software for use on the Windows and Mac OS/Unix systems. A complete listing of the software available is located on the ISS website.
Consultants staffing the labs will be able to provide support on common applications, such as Microsoft Office, Canvas, Firefox, and Chrome. Course instructors or tutors can provide assistance on course specific applications such as SPSS, Visual Basic, Maple, and SAS.
UMSL has implemented a system that will manage student use of lab printers. Any currently registered student receives a set dollar amount instead of a page quota per semester to use for course work. A mechanism is also available enabling students to provide funding to a personal account if they need more printing resources. For more information, please visit TritonPrint.
The lab in the Thomas Jefferson Library is equipped with Bookeye scanners. Our current line of Xerox printers can also do scanning. Bookeye scanners can easily scan individual papers as well as pages from a book and allows you to either save the high quality scanned documents to a USB Flash drive or have them emailed to you.
ADA Stations
Certain labs have computers set aside for disabled students. These machines are equipped with special software to better aid these students in their use. The computer labs in SSB 103, the Thomas Jefferson Library, SSB 452, have Mac ADA stations.
The Online Testing Center (OTC) is available for proctored exams using MyGateway (or other online assessment programs). For more information and to schedule an appointment, please visit the OTC.
Main Number: 314-516-6054
Location: 209 Millennium Student Center
Visit the Website
Email: computerstore@umsl.edu
Main Number: 314-516-6554
Location: 144 Millennium Student Center
Visit the Website
Email: mditto@umsl.edu
Main Number: 314-516-6852
Location: 103 Social Sciences Building
Visit the Website
Email: ic@umsl.edu
Main Number: 314-516-6034
Location:190 Millennium Student Center
Visit the Website
Email: helpdesk@umsl.edu
