View common technology resources that support teaching and working at UMSL. If you are having immediate issues, please submit a ticket using the IT Services Portal.
Resources for Faculty and Staff
Getting Connected
Password Management
Change or reset your password, or your Triton ID.
Guest Access
Guest WiFi Internet Access.
Lookup Single Signon ID (SSO ID)
Find your Single Signon ID (SSO).
Remote Desktop Connection
ITS provides a Remote Desktop Gateway so that VPN is no longer required to connect.
TritonNet Wireless
Please register your device to access the UMSL wireless network.
VPN (virtual private network)
Access UMSL's virtual private network.
Adobe Suite
Install Adobe products.
Communication & Collaboration Tools
UMSL uses Microsoft 365 to provide email accounts for students, faculty, and staff.
File Storage
With OneDrive, your files are available anytime, anywhere.
Google Drive and Apps
Access Google Apps & One Drive using your @umsystem.edu address as your login.
MyGateway
Access MyGateway Dashboard using your SSO ID (Single Signon ID).
Telephone Services
Get help with your office telephone.
Microsoft Office 365
Access Microsoft Office suite of services including 365.
Microsoft Teams Basics
Learn how to use the basics of Microsoft Teams.
Learning Tools & Resources
Google Apps
Access Google Apps & One Drive using your @umsystem.edu address as your login.
Microsoft Workplace Discount Program
Download Microsoft Office.
Microsoft Office 365
Access Microsoft Office suite of services including 365.
MyGateway (course management)
Access MyGateway Dashboard using your SSO ID (Single Signon ID).
myview.umsl.edu
MyView (Student Record Database).
Qualtrics (Survey Tool)
Qualtrics tool is available to UMSL faculty, staff and students, and may be used for surveys and evaluations.
Software Download
Please login using your SSO ID to download software.
Help & Support
UMSL Computer Program (UCP)
UCP enables UMSL faculty and staff the ability to receive a computer with access to the suite of standard campus software
Change/Recover Password
Follow the steps to change or recover your Single Signon ID password.
Computer Move/Setup Request
Initiate a service ticket to request a computer move/setup.
eLearning - Missouri Online
The office collaborates with the university's users to better integrate technology into teaching and learning.
Generic Account Request
Sign in with your SSO ID to request a generic account.
Knowledge Base
UMSL IT Services Portal (log in, check email, reset password, get help).
Lookup Single Signon ID (SSO ID)
Follow the steps to lookup your SSO ID.
Report a Problem
Use the UMSL IT Portal to report any problems.
Technology Procurement
Obtain IT purchase approval for technology-related purchases through the online portal.
Technology Support Center
Access the IT HelpDesk.
Cascade Training
Register for Cascade CMS Training.
TritonApps Help
Having trouble? Get help with any TritonApps.