University Services

Veteran’s Affairs
The Veteran’s  Affairs Office, 269 Millennium Student Center, serves as liaison to various government offices to provide information on benefits, privileges, and responsibilities relating to Veteran Administration educational benefits. A certifying official is available to answer veterans' questions and process official paperwork.

Veterans are certified to the Veteran Affairs Regional Office beginning with the date of initial registration, and regularly until the expected completion date of the VA-approved program or degree. Veteran students must promptly inform the certifying official in 269 Millennium Student Center of any changes in status which might affect benefits. Failure to report such changes can result in overpayments and other complications in receipt of benefits.

Veteran students are expected to attend classes, perform academic duties as assigned by instructors, and adhere to academic policies. Failure to do so will result in reports to the VA of unsatisfactory progress, which may result in discontinuance of benefits. Veteran students who cease attending but do not officially withdraw from class or from the university will be reported as not making satisfactory progress. If enrollment status is altered in any way, the VA will be notified and an overpayment may be charged against the veteran. For complete details and information, contact the Veteran Affairs Office at (314) 516-5548.

Wellness Resource Center
The Wellness Resource Center serves as a health and wellness center offering information and referral sources on a wide variety of health related issues including women’s health and coping with crises.

The office of the Coordinator of Alcohol and Drug Prevention is located in the Wellness Resource Center.  The campus Partners in Prevention program is coordinated through this office, as well as many outreach activities dealing with responsible decision making related to choices students make on a daily basis.

Resources are available for students with issues related to alcohol and drug use.  Support groups on a variety of issues including smoking cessation, and Adult Child of Alcoholics are available at various times during the semester.

Counseling Services
Counseling Services offers professional counseling regarding personal, social, educational, and career concerns. Services include individual and couple counseling, educational workshops, and groups, as well as career testing and career development counseling. Counseling Services also provides consultation to faculty and staff.

Counseling Services' Career Resource Center contains a well-stocked library of career-related materials and computerized career tests. The Study Skills Lab offers assessment and instruction in study skills and strategies for academic success. Use of the Career Resource Center and Study Skills Lab is free of charge. There is a small fee for career testing.

A Counseling Services psychologist serves as advisor to the Horizons Peer Educators student organization.  Horizons participants provide information and referrals for their fellow students on a variety of issues.  These may include study skills, stress management, and healthy relationships among others.  Peers provide information through on-campus presentations, information through on-campus presentations, information tables, and the Peer Resource Center.  For more information about the Horizons Peer Educators, call (314) 516-5730.

The Counseling Services receptionist will arrange for an appointment with a counselor or for use of computer programs. Evening appointments are available for Evening College students. In an emergency, students can be seen almost immediately. For more information, call (314) 516-5711 or visit Counseling Services office at 126 Millennium Student Center. Web site: http://www.umsl.edu/services/counser

University Health Services
University Health Services, an ambulatory care clinic in 131 Millennium Student Center, offers wellness through care and education. Basic health services include treatment of minor injury and illness, screening exams, women's health care, strep throat testing, pregnancy testing, tuberculin skin testing, flu shots, immunizations, urinalysis, and allergy injections. Care is provided by nurse practitioners, a registered nurse and medical assistant. Consultation is offered on nutrition and diet management, sexually transmitted diseases, contraception, wellness assessment, and health promotion. Consultation is available to clients with chronic health problems (such as asthma, and diabetes) in assisting with health problem management. Educational materials on a variety of health-related topics are available. Educational outreach programs addressing current health issues and needs are offered. Assistance with referral to medical facilities is provided upon request and when deemed necessary.  For an appointment or for further information, call (314) 516-5671. For a medical emergency on campus, call 911.

The university requests that students born after 1956 provide documented proof of immunity to measles and rubella, through current immunization records or disease documentation by a physician. Immunization records may be sent to University Health Services.

Information, application, and claim forms for the Student Accident and Sickness Insurance Plan are available at the UHS office. Validation for handicapped parking is handled through UHS upon presentation of signed medical documentation verifying a disability that impairs mobility. Automobile information and license plate number are also necessary to obtain verification for handicapped parking.

Drug and Alcohol Prevention Program
 Pursuant to the Drug-Free Schools and Communities Act Amendments of 1989, the University of Missouri-St. Louis is required to establish a drug and alcohol prevention program for its students and employees. A biennial review of this program will be done to determine its effectiveness, to implement changes to the program if they are needed, and to ensure that the university's disciplinary sanctions are consistently enforced.  The UM-St. Louis Drug and Alcohol Prevention Program is described in a brochure which is mailed to students annually.  For information regarding this policy, contact the Coordinator of Alcohol and Drug Prevention Programming at (314)  516-5414.  A variety of resources exist for drug or alcohol counseling, treatment, or rehabilitation programs. For detailed information concerning these resources available from the university and/or community agencies, students, employees, and faculty may contact the offices below. Such referrals will respect individual confidentiality. 

Coordinator of Alcohol and Drug Prevention Programming, 180 Millennium Student Center, (314) 516-5414;

Counseling Service, 126 Millennium Student Center (314) 516-5711; Student Health Center, 126 Millennium Student Center, (314) 516-5671;or the Office of Human Resources, 211 General Services Building, (314) 516-5804.

Smoke-Free Campus Policy of UM-St. Louis
Effective June 1, 1991, smoking is prohibited throughout the University of Missouri-St. Louis campus.

Institutional Safety
The mission of the University of Missouri-St. Louis police department is to work cooperatively with the university community and within the framework of the Constitution, enforce the laws, preserve the peace, and provide a safe environment for the campus.

The police department an internationally accredited department is committed to professional management and to providing services in a manner that is responsive to community concerns. It pledges to be sensitive to the needs of those it serves.

The police department located in the TeleCommunity Center, serves the students, faculty, and staff by providing year-round campus security. The police are trained to give emergency aid in the event of accident or illness. All incidents should be reported immediately to the police department, telephone (314) 516-5155.  A “911” phone number is available on all phones with a 516 prefix and should be used for emergencies only. These numbers are monitored 24 hours a day. Call for help or to report fire or any hazardous conditions. Emergency telephones on campus include the red AHot-Line phones, which are located in every building. In addition, there are a number of outdoor emergency phones that connect directly to the police dispatcher.

Traffic regulation is also a responsibility of the campus police, including issuance of faculty/staff parking permits and any temporary parking permits. These permits may be picked up at the police department office. Informational booklets on traffic regulations and parking, as well as campus maps, tips on crime prevention, and other useful publications are available outside the police department office.

The police department provides limited emergency vehicle service, at no charge, to vehicles on campus. Any person requiring such service (due to dead battery, empty fuel tank, flat tire, etc.) should phone the university police for assistance. An escort service is available 24 hours a day by calling (314) 516-5155. All members of the campus community are strongly encouraged to call the police for an escort if they feel uncomfortable walking to their car at night.

For information on any of these services, contact the police by calling (314) 516-5158, Monday through Friday, 8 a.m. to 5 p.m. For emergencies, call (314) 516-5155 or 911.

Academic Resources

Center for Academic Development (CAD) CAD is an academic support and assessment unit that focuses attention on the needs of UM-St. Louis students seeking success in their coursework.  The center is comprehensive in nature and offers the following programs: 

The Writing Lab This lab offers tutorial assistance to students working on papers for their classes.  No appointment is necessary, and tutors are prepared to help both undergraduate and graduate students in all the disciplines.  Issues covered in the lab include organization, sentence clarity, development, grammar, and usage.  The Writing Lab offers both IBM and Macintosh computers for student use, and tutors provide computer assistance.  There is no charge for any Writing Lab service.

English-as-a-Second Language Program (ESL) The center is the administrative home for the English as a Second Language Program.  The program provides assessment and supplementary ESL courses for international students.  Courses are listed under the Foreign Languages and Literatures Department.

Mathematics Lab.  This lab offers individual assistance on a walk-in basis to students needing help with any mathematics from basic math through calculus or needing help with the mathematical skills required for a course in another discipline.  The Math Lab contains a small computer lab. Students or prospective students who are preparing to take the Mathematics Placement Test or C-Base Exam may come to the lab for help.  Review materials for these two tests are available on general reserve in the Thomas Jefferson Library.  Practice math placement exams are available at the University’s home page under: math placement information/math practice tests.

Math Workshops.  The center provides assistance for students needing to improve their skills in mathematics.  Zero-credit workshops covering Beginning and Intermediate Algebra are offered as a semester-long lecture class or as an independent study course with flexible beginning and ending options.  Schedules for the workshops can be found in the current Schedule of Courses.

Assessment Center. The center provides a controlled environment for students to take make-up exams or to test under conditions where special accommodations are needed and authorized. Students unable to take campus level exams (e.g. Math Placement, Academic Profile) in regularly scheduled group sessions may take them in the center for a fee. All testing is by appointment. Call (314) 516-6396.

Tutor Referral ServicesStudents desiring a private tutor for a particular course should check with the appropriate academic department for a list of tutors. Some tutor names and phone numbers can be found on the tutor referral list Web site under the tutor referral services on the campus home page.  Times and costs are arranged by student and tutor.

Multicultural Relations. Multicultural Relations was designed to support the university's goal of academic success for all students. Cognizant of the unique challenges facing the minority population, Multicultural Relations works to enhance and promote academic success for these students. It provides and directly links students to such services as new student orientation, scholar retention, tutoring, academic counseling, career exploration, and leadership development. Workshops and discussion groups are held to foster a larger awareness of the university and its resources. Students meet with counselors to work on individual academic plans and are assigned tutors if necessary. Student Support Services Program and African American Scholars Retention Program are a part of Multicultural Relations and assist in ensuring that the mission of this office is accomplished. Additionally, Multicultural Relations fosters effective communication among students, faculty, staff, and alumni.