Decision Support Systems For Business Intelligence
    by Vicki L. Sauter

 
 
DSS in Action: Friends

The FRIEND system is an emergency dispatch system in the Bellevue Borough north of Pittsburgh PA.  This system, known as the First Responder Interactive Emergency Navigational Database (FRIEND), dispatches information to Police using hand held computers in the field.  The hand held devices are too small to support keyboards or mice.  Rather police use a stylus to  write on the screen or even draw pictures.  These responses are transmitted immediately to the station for sharing.  Police at the station can use a graphical interface or even speech commands to facilitate the sharing of information to members in the field.

 

   Page Owner: Professor Sauter (Vicki.Sauter AT umsl.edu)