Networked: The New Social Operating System
Notes from: Raine, Lee and Barry Wellman. 2012. Networked: The New Social Operating System. Cambridge, Massachusetts: The MIT Press.
PART III: HOW TO OPERATE IN A NETWORKED WORLD, NOW AND IN THE FUTURE
CHAPTER 11 – THE FUTURE OF NETWORKED INDIVIDUALISM, NOW AND IN THE FUTURE
The Enablers of Future Trend: The “Laws” of Digital Development
- We do not know exactly what the future will bring.
- Connection of physical and virtual worlds (see Metaverse Roadmap).
The “Laws” of Digital Development:
- These “laws” forecast based on what has happened and what is expected to happen.
- The price-to-performance ratio of computing hardware will double every 18-24 months (Moore’s Law).
- The miniaturization of technology puts computing power into miniscule objects.
- The density of graphical displays doubles every two years (Nishimura’s Law, slide 14).
- Computer storage capacity has doubled every 23 months since 1956 (Kryder’s Law).
- Improved file compression
- Doubling of available bandwidth every 2 years (or faster, according to Gilder’s Law).
- Internet connection speeds increasing by 50% every year (Nielsen’s Law).
- The number of possible wireless communications doubling every 2.5 years (Cooper’s Law).
- Internet and mobile networks will become more reliable.
Convergence of the Physical with the Digital
- Move from external networks like telephones to being engrossed with digital networks.
- Users will find more involvement with virtual worlds compelling, but many will integrate these computer networks into real life rather than being completely immersed in them.
- Ubiquitous computing – “the internet of things”.
- Human-computer interaction where connected objects share information with each other and people.
- People might interact with multiple computational systems without realizing it.
- Smart appliances like Microsoft’s Surface (and this ;-).
- Enhances both aspects of networked individualism.
- Individualism – people can navigate their world through different information increasingly on their own.
- Teach objects and technologies about their interests and personal data.
- Networked – allow people to locate others who look for the same information or share similar paths of experience or digital exploration.
- Easier to find experts and locate communities.
- Easier for others to reach out to you.
- Active agents and the semantic web.
- Active agents systematically find relevant information by searching for whole concepts.
- Semantic web championed by World Wide Web inventor Tim Berners-Lee.
- Data mining, social network analysis tools, social-computing studies, and user-generated folksonomies make the web easier to navigate.
- Better algorithms in search engines.
- User tagging.
- Augmented reality – layer networked information on top of people’s everyday perceptions of the world.
- Mirror worlds – augment representations of physical spaces.
- Virtual worlds – online “places” where all the content is graphically simulated.
- Endocolonization
- Not
only surrounding ourselves with machines, we are internalizing them, too.
- Pacemakers,
artificial organs, psychopharmacology.
- Brain
wave control (cat ears)
- Loss of the distinction between inside and outside.
Convergence of Social, Internet, and Mobile Networks
- Several technological innovations could further enhance the convergence of mobile and desktop internet networks:
- Convergence of information and communication.
- Social networking apps allow users to connect with and embed information-rich media.
- Increasingly used to share information about the users’ interests with others
- Networked selves become osmotic.
- Networked individuals tend to view self with a core “me” that then creates “pseudopods” that respond to different persons, networks, and situations.
- “Lifelogging”
- Convergence of past experiences, current life, and future possibilities.
- Hardware and software combined to capture, store, and integrate experiences.
- Two main functions:
- Serves as a kind of video recorder for a person’s life.
- Enables collaborative sharing and aggregation of life experiences.
- Fitbit tracks exercise and sleep activity and uploads this information to online communities.
- Gmail ads are matched with message content.
- iPhones capture and store all the places they have been for one year.
- last.fm allows users to track the music they listen to.
- Gordon Bell’s MyLifeBits project allows him to digitally search his own memory.
- Total recall.
- This never-blinking memory will change people’s notions of their identity and their role with others.
- Because no life is without deviant behavior, how will this change our perception of deviance?
- Privacy
- Is the loss of privacy worth the benefits of the Internet and Mobile Revolutions?
- Legal, commercial, and personal realms will need to change to accommodate privacy concerns.
- Legal: legislators will be pressured to pass new laws and courts to apply new standards about how personal information can be used.
- Commercial: firms will see opportunities to help people decide what aspects of their digital lives should remain hidden.
- Personal: new norms will develop around how newly discovered information about others should be treated.
- Security Risks from the Smart Home.
- The assertion of national sovereignty online
The New Logic of Personal Transparency and Connectedness
- Networked individuals must release information and social capital in order to acquire it.
- In order to build a network, individuals must describe who they are, what talents and skills they possess, what they know, and what their needs are.
- People can most easily get help from their networks when they are connected and findable.
- The cost of more transparency and connectedness will be additional transparency and connectedness.
- It will be increasingly harder to hide or disconnect.
- Disclosures will occur more frequently without the individuals’ knowledge that information is being transmitted.
- Danger of a “filter bubble” which may surround networked individuals with information that only fits their “profiles.”
What will these trends lead to in the future?
Scenario 1: Even More Networked Individuals
- Hypothetical story of Harry’s morning:
- Collaborative consumption is used when searching for new products.
- Aggregates social media.
- Updating and sharing lifelogs.
- Able to guard privacy and online reputation.
- Ubiquitous computing and objects.
- Netsourcing through personal agents to access content gathered by his network.
- Networks liberate individuals.
- Real life and the digital world are merged.
- Social interactions are dispersed.
- Many connections are international.
- Augmented reality allows medical treatment from a remote location.
- ICTs allow a virtual tour of the restaurant Henry may be going to later during the day.
- Networked individuals have tagged, commented on, and mashed up virtual spaces and avatars.
Scenario 2: A Walled and Surveilled World
- Hypothetical story of Will’s morning:
- Unable to manage online reputation from incriminating information.
- Uses limited online sources.
- Does not own hardware, software, agents, or files.
- Personal information and behavior are under scrutiny from government and other outsiders.
- Also bought and sold by large corporations.
- Networks bind individuals.
- Greater risk of virus infections.
- More gatekeepers guarding information.
- Too many risks associated with using an agent.
- People reduce their time spent online because of cost and fear.
- Person-to-person interactions are preferred.
- Files and information are often pirated.
The Possible Futures of Networked Individuals
- Scenario 1 assumes a move toward more networked individualism.
- Continued technological progress and trust in computer and human networks
- More transparency, fewer boundaries
- Scenario 2 assumes more boundaries, more costs, more corporate concentration, and more surveillance.
Networked Individuals ++
- The impact of ICT technology progressed in three stages:
- Substitution – new technology performs older technology’s tasks more efficiently.
- Enlargement – new technology is used to increase the volume and complexity of tasks that old technology used to perform.
- Reconfiguration – new technology changes the nature of the things it was created to address.
- The changes that came from the Triple Revolution will intensify and become more widespread:
- More connected as individuals and less embedded in groups.
- Needs will be met by spatially diverse and loosely knit networks.
- Partial memberships in more milieus rather than permanent membership in settled groups.
- People’s online contributions will multiply and change character in both scenarios above.
- Relationships will increasingly be built around networks.
- Social networks will have a more vivid presence as they are carried around with individuals wherever they go.
Centrifugal and Centripetal Forces
- Scenario 1 shows an increase in both centrifugal and centripetal forces.
- Centrifugal – more diverse interactions and information shared with outside individuals.
- Centripetal – networked individuals find it easier to facilitate interactions in-person, as well as manage personal online reputation.
- Scenario 2 predicts an increase mainly in centripetal force.
- Fear of outsiders gaining information
- The internet is walled off and gated virtual communities are common.
- Common theme in post-apocalyptic literature (“A Canticle for Leibowit”, “Memoirs of a Survivor”, and “The Year of the Flood”) and movies (Mad Max 2, Terminator, Land of the Dead, and The Book of Eli).
Augmented Reality Augments, and Does Not Replace
- See discussion in the two scenarios presented above.
Digital Divides
- Scenario 1 predicts networked individuals transcend the digital divide.
- Scenario 2 shows a deeper economic divide that cuts many people off from having control over their digital lives.
Privacy and Digital Shadows
- Scenario 1 allows users to easily manage their online identity.
- Scenario 2 illustrates how governments and organizations can constantly scrutinize and monitor people’s online activities.
- Humiliating information about people is easily accessible through automatic tagging, making it more difficult to build social capital.
- People live in a state of “mutually assured humiliation.”
- Who controls the data, software, and hardware are important factors to consider.
The Future Will Be What It Will Be
- Four arenas for future issues:
- The internet itself – what it is and how its architecture functions.
- The legislative and legal realms – laws concerning privacy and intellectual property will shape who owns what, who shares what, and who pays for what in the future.
- The world of social norms and etiquette – where we figure out the social rules of engagement.
- The commercial technology realm – where people create the new tools that help shape what is possible for networked individuals.
- The Triple Revolution will change but never end.
- Individuals will be able to act more independently with greater power to shape their lives.
- Tightly knit, permanent groups will continue to be important for some, but social networks will play greater roles in all human activities.
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