The Online Mentor Program (OMP)

Online education requires different teaching, learning, and technology skills than those found in traditional classes. Many times this creates uncertainty for students and can overwhelm the instructor. The OMP is designed to assist both faculty and students in this unique learning environment.  The goal of this program is to provide support in the online class to help enrich the learning experience at UMSL. Faculty interested in participating in the OMP, please click here.

The Online Class Mentor (OCM)

The OCM is the most important resource in the program. Mentors are graduate students who serve both faculty and students to foster an authentic learning environment in the online class. The OCM may be a mentor, liaison, facilitator, participant, confidante, and coach; the OCM is not a teaching assistant. The OCM will assist students with the course tools, including MyGateway applications, VoiceThread, Panopto, Kaltura, and Bonfyre. Contact an OCM at

Meet the Online Class Mentors (OCM):

Noelle Chandler

Noelle Chandler is a graduate student working on her master’s degree in clinical mental health counseling. Previously, she earned a B.F.A. in creative writing at Truman State University. She hopes to help destigmatize and bring awareness to mental health, and eventually, open a non-profit shelter for LGBTQ+ victims of abuse. If she ever finds the time, she may even finish one of several fantasy novels rattling around in her head. She lives with her boyfriend, her girlfriend, her daughter, an antisocial cat, and a cat who thinks she is a dog. Her hobbies include reading, writing, art, and gaming. Several years of tutoring experience tutoring students in online classes has gifted her with myriad skills and tips on studying, test taking, time management, and stress management, which she’ll be sharing throughout the semester.

Shannan Franklin

Shannan received her Bachelor’s degree in Liberal Studies with two minors in Communication and Studio Art – Drawing in December 2016 from UMSL. She is currently working on her Master’s degree in Communications at UMSL as well. Her special interests in Communication include interpersonal, intercultural, and gender communications.

Lukas Presley

Lukas Presley is a second-year graduate student working on his doctorate in counseling. He received his M.S. (2016) in clinical mental health counseling and B.A. (2013) in psychology from the University of South Alabama. He is passionate about being a mental health professional and strives to bring awareness of mental health to the forefront of daily interactions. He enjoys tabletop role-playing games, specifically Dungeons & Dragons, as well as a plethora of other “nerdy” games and activities. He is interested in combing these “nerdy” games and activities with counseling to further develop a growing area of mental health research. When not involved with school, he spends time with his dog and continues to read through the stack of fun books that have continued to grow over time.

Taquera Walker

Taquera Walker is excited to join the GOAL office. She is a first-year graduate student pursuing a Master’s in Education in School Counseling, studying to earn her K-12 certification in order to counsel in elementary or high school. She has successfully completed multiple online classes and has learned the tools of MyGateway in order to better serve UMSL students in all your online needs.