Information Systems Analysis
Current Events Discussions and Announcements
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Success seems to be largely a matter of hanging on after others have let go. -William Feather
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Remember to check the Analysis Links Page for more information on specific topics,
and Canvas for assignments.
A sample project paper and the associated presentation are also available for reference.
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 The presentations will be done in this order:
- Group C
- Group A
- Group E
- Group B
- Group D
You must turn in 2 hard copies of your paper and one electric copy of the paper in class on Wednesday May 15. For your presentation, you must turn in one hard copy and 1 electronic copy of the presentation (Give the hard copy of the presentation to Dr. Martinich).
Things you should include in your papers: Components of Project
How to write a good software design doc
Evolution of UX Process Methodology
Is Your Conference Room Air Makinf you Dumber?
Evolution of UX Process Methodology
Dieter Rams 10 Principles of Good Design
Exam II
Agile Is Not Enough
Prototyping
- Introduction of Prototyping
- Rapid Prototyping Google's way
- Sketching and Paper Prototyping
- Digital Prototyping
- Native Prototyping
- Fast Prototyping with Sketch, Invision and Craft
- 14 Smart Habits That Will Make You a Better UX Designer
- Sketching Techniques
- Paper Prototyping As a Usability Testing Technique
- Paper Prototyping Defined
- Paper Prototyping: The 10 Minute Practical Guide
- How to choose a user research method
- The Rapid Prototyping Process
- An analogy: Prototyping Star Wars Figures as an example of how different kinds of prototypes are used to answer different kinds of questions
- Prototyping the User Interface
- Lessons Learned
- Wanna Create A Great Product? Fail Early, Fail Fast, Fail Often
- Examples
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 An example of how prototyping can be used to elicit user feedback: this example is replicated here for you to consider as a way of doing prototyping, and does not function
- The Analysis and Prototyping of Effective Graphical User Interfaces
- Content Prototyping
- Webflow University
Tools and references
- Prototyping Tools
- Design Interactive Website, App and Mobile Prototypes and Wireframes with ProtoShare
- Webflow
(04/17/19)
More about communication: How Engineers and Managers Communicate: A Video Parody
Questionnaires (and Interviews)
- Traditional Methods of Defining Requirements
- Sometimes interviews don't go the way we want them to go. Check out this video.
- And, a response from D. Scott Williamson, Expert
- Be careful about jargon!
- What is a questionnaire
- 10 Step Guide to Questionnaire Design
- Questionnaire layout & question wording
- How to Conduct an Interview
- Group Interview
- Expert Interview
- Conversation Starters
- Card Sort
- Observation
- Introduction to Gaining Information from Stakeholders
- Research Tips
- Why Ask?
- Ratings & scales
- Content
- VIDEO: IT Systems Analyst - Plan the Interview
- VIDEO: IT Systems Analyst - Conduct Interview
- Fables about Interviewing
- The King's Companion
- The Kingdom of Beal
(4/17/19)
International Issues: Culture and Analysis
How to get to Azure Tools
- (1) Students will need to create a Microsoft account: https://account.microsoft.com/account?lang=en-us.
- (2) They have to sign into: https://aka.ms/devtoolsforteaching
- (3) They will be prompted to verify their academic account
- Follow the instructions here: Student Microsoft tools
"Prototyping for Digital Experiences"
-- Yes, it is an advertisment.
The project management deck is available here.
Use Cases
- Use Cases
- Overview
- Use Case Notation (view as a pdf)
- An Example
- VIDEO: Creating Use Case Diagrams in Visio 2007
(4/17/19)
Data Flow Diagrams
- Introduction to Data Flow Diagram (DFD)
- The data dictionary templates
- VIDEO: Drawing a Context Diagram
- VIDEO: Tools of Analysis (part 6 of 8) - Process & Data (DFD / Data Flow Diagram)
- Data Flow Diagram (DFD) Example (Context and Level 0 Diagrams)
- Data Flow Diagram (DFD) Example (Level 4 Explosion)
- An example
- VIDEO: Connect your Data to the Diagram
- Introduction to Data Flow Diagrams
- Access the Hub for Visio
(3/6/19)
Information
- Measures of the value of information
- alternate syllabus (an example of data, not information)
- Information Comparison (View pdf version)
- Building Blocks of IS
- How not to be ignorant about the world
(3/14/19)
You can get Visio for free on the Azure drive .... a direct link is here
SCRUM Lecture
More about SCRUM
- Simplilearn
- Tutorials Point
- Intro to Scrum in Under 10 Minues
Methodologies
(3/1/19)
Cost-Benefit Analyses
- Overview of Issues
- Feasibility and Cost Assessment
- The Law of Expectation Management
- The Importance of Managing Expectations
- Project Stakeholder Management
- An example of stakeholders management: Labadie, MO
- To learn more about interacting with clients, read the article Know Thy Client
- Political Considerations in Requirements Analysis
- Managing Customer Expectations
- Intro to Cost-Benefit Analysis
- The Short Run vs. The Long Run
- Putting A Price Tag On Life
- Cost-Benefit Analysis
- Managing Client Expectations, by Scotty
- Grover on Customer Service - High Expectations<
(05/01/19)
Data Dictionaries
- Data Dictionary
More samples
Getting started
How to make a data dictionary
Sample Formats
- Templates
- Example 1
- Example 2
(3/9/19)
Creativity
- Brainstorming Pitfalls and Best Practices, Page 2, Page 3
- Brainstorming Rules
- Creativity
- Brainstorming
- The One Thing You Need to Generate Great Ideas -- Drawing
- Isaac Asimov Asks, “How Do People Get New Ideas?”
- Creative Confidence
- What's the Point of Creativity?
- Defining Creativity and Innovation
- Science of Brainstorming
Four steps for a successful brainstorming session:
- Don’t filter. “If you start a meeting and you say, ‘Okay, we’re gonna come up with really good ideas,’ that can be a really bad way to start,” says Schunn. “With that kind of pressure to come up with the best ideas right away, you don’t have a sense of exploration. Things will kind of run dry.”
- Don’t start with an example. Planting a solution which worked in the past in someone’s mind makes them much more likely to come up with similar solutions rather than new ones.
- Use analogies. “They allow you to step between worlds that seem disconnected and connect them based on some structure to help you come up with new ideas, even if they’re not radical, and then build on them,” says Chan.
- Beware of incentives. When you give people incentives (like cash) for ideas, “they come up with lots of ideas and they tend to be very similar to each other but not a lot of creative ideas,” says Chan.
- What’s Blocking Corporate Creativity?
- 7 sins that kill creativity in America
- Innovation and Entrepreneurship: Customer Research
(2/2/19)
Design Thinking
- Overview of Design Thinking
- 5 Methods to Inspire You
- Brainstorming
- The Deep Dive
- Case Stories
- How I Stopped Worrying and Learned to Love Design Thinking
- Lessons from Design School
- Digital Tools for Design Research
- Design Thinking Teams
- IDE-O’s Culture of Helping
(1/2/19)
Business Rules
- A BUSINESS RULE defines or constrains some aspect of business by and always resolving to either true or false.
- Business rules are intended to assert business structure or to control or influence the behavior of the business. (Wikipedia)
- Business rules are intended to prevent disruption in a company or business.
- Business Rules are used every day to define entities, attributes, relationships and constraints.
- Usually though they are used for the organization that stores or uses data to be an explanation of a policy, procedure, or principle.
- Why a Business Rules Engine is Essential for Child Welfare Programs
- What are business rules?
- Powering Better Social Services
- IBM's definition of a Business Rule
- An example of bad application of Business Rules
(3/5/19)
Methodologies
- What would happen if we put HUMANS back into the foreground ... This concept is called Design Innovation
- Design Thinking
- Systems Thinking
- Better Design Through Humanity
- Waterfall vs Agile
- Agile Methodology
- Agile and Design Thinking
- Meta Methodologies
- Benefits of Systems Analysis
- Making do when you don’t know what to make
- Brainstorming
- More about Brainstorming
(2/2/19)
Empathy: the ability to understand and share the feelings of another
- Connection
- Rapport
- Active Listening
- Solution
- Hear
- Heart
- Communication
- Understanding
- Awareness
- Listening
- Insight
- Sensitivity
- Comforting
- Don't Judge
- NOT sympathy
- Sympathy is feeling compassion, sorrow or pity
- Empathy is putting yourself in the shoes of another
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(1/30/19)
More about Wallets
- More about wallets
- Others have been working on prototypes of wallets this fall....
- A Kickstarter campaign has been initated for wallets. Check out what they discovered about wallets.
What Do Know about Bad Systems Design?
- The rise and fall of the Chaos report figures
- Benchmarks over the years
- Summary of past years
- CHAOS Report 2016: Outline
- Standish Group White Paper: Chaos Report
- The Big Boom
- CHAOS Resolution by Agile vs. Waterfall
- CHAOS Report 2016: Outline
- 2015 Standish Reports
2013 Study Results
- Resolution of Projects, 1994-2004
- Cost Overruns
- Cost Overruns, 1994-2004
- Software Project Failure Costs Billions.. Better Estimation & Planning Can Help
- Top Ten Reasons for Success
- Standish view of Best Practices for SAD
- Glass, Robert L. The Standish Report: Does It Really Describe a Software Crisis?, Communications of the ACM, 49(8), August, 2006, pp. 15-16.
- Jørgensen, Magne and Kjetil Moløkken, How Large Are Software Cost Overruns? A Review of the 1994 CHAOS Report, Information and Software Technology, 48(4), April 2006.
- A humorous view of best practices. (View pdf Version)
(2/2/19)
Systems Analysis
- What Does A Systems Analyst Really Do?
- What is Systems Analysis
- Why Do Systems Analysis
- Deliverables
(1/30/19)
Useful Sites
- Design Thinking Blog
- Analysis Wisdom
- International Institute of Business Analysis
- What is Code?
- Human-Centered Design
- Making Systems Thinking Sexy
(1/22/19)
An example consultant's analysis report: Strider and Cline evaluate UM's implementation of PeopleSoft. ( / /18)
The previous edition of your textbook had a chapter entitled "Succeeding as a Systems Analyst." It is available here with permission of the publisher. (1/22/19)
Good Advice
- Dear Student: My Name Is Not 'Hey'
- Professors’ Pet Peeves
- Ten Things the Professor Loves
- U can’t talk to ur professor like this
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