What is “bITS”? bITS is an acronym for basic Information Technology Services. It is the fee assessed for access to the basic services Information Technology Services provides to the campus community.
Why bITS? bITS was created out of the need to provide universal computer coverage for faculty and staff to ensure they have supportable and secure systems and to address the perceived unfairness in previous billing models.
How does it work? ITS identified services provided, costs per service, who uses those services, and a corresponding cost per faculty, staff and student with the following assumptions:
- Billing is based on annual full time equivalency (FTE) figures reported by Institutional Research and previous year-end ITS expenses
- For computers included in the bITS fee, any cost above the base desktop computer would be a one-time cost to the requestor
- General Revenue Allocation continues to cover student-related costs as students cannot be billed
Departments will be billed annually for the bITS fee for the employees within their department. Employees identified as benefit-eligible (75% FTE or greater) will receive a base desktop computer to be replaced every four years and a phone. The bITS fee for employees identified as non-benefit-eligible or in a job title with a Standard Occupational Classification (SOC) code that would indicate light-use of technology will be discounted by the cost of the base desktop computer spread over four years.
What are the benefits of bITS?
- Consistency in billing independent of funding source (i.e., rate funds vs. cost dollars)
- No annual billing for data ports
- No monthly or rate transfers for telephone service
- No more long distance billing, as long as costs are reasonable
- No installation or move fees for telephones or computers; out-of-pocket costs for a major relocation are billable
- IT costs are distributed among all faculty and staff based on FTE (e.g. 20% FTE charged 20% of bITS fee)
- Benefit-eligible faculty and staff receive a base desktop computer and phone
- Other computers should be purchased through ITS. Computers centrally purchased through ITS that meet the campus standards will be supported at no additional cost for four years
- Simplifies distributing cost for new programs or initiatives; example: software that is site-licensed with cost based on FTE count
- Transparency in IT costs to do business