Cashiers Office

Student Refund Process

 

A credit balance is the result of an overpayment on a student's account from Financial Aid, loans or payments received.  Credit balance refunds will be processed when a credit actually exists on the student's account.  Anticipated Financial Aid must be posted to the student's account in order for a credit to exist and for a refund to be processed.

For students who have applied for financial aid loans, here is what you can expect:

Please allow 7-10 business days from the day that your refund is processed to receive your refund check in the mail. For students that have direct deposit, allow 3-5 business days from the day that your refund is processed to receive your refund in your bank account. Click here for instructions on how to find out when your refund was processed.

NOTE: Your agreement to allow your Federal Financial Aid to be applied toward all charges on your student account is important as this may impact the processing of your refund. Your refund may not be mailed to you or direct deposited into your bank account if your student account reflects a balance due after your refund has been processed. This applies if you have a balance due in the current term because you have not agreed to allow your aid to pay all charges or if you have a balance due in a term from the prior financial aid year. Refunds to students having a balance due are processed as a paper check that is routed to the Cashier's Office, not to the student. As refund checks are received in the Cashier's Office, students are emailed to advise that a check is available for pickup.